Click on the cricket if you'd like to leave something in the "Conscience Box"

 

Free Resources

Here is a free resource for Moments of Truth

Click here to download

 

Here is a one pager to assist people to learn to and to practice the art of delegation.

Click here to download

If you like this please leave a message in the guest book and/or leave something in the "Conscience Box"

 

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This is a questioning and listening skills exercise for a group

Click here to download

 

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Too tired?

This is a guide to coping with and avoiding fatigue at work

Click here to download, if you aren't too tired

 

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A little resource that can help with assertiveness and time management/productivity

Click here to download 

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A joke that helps explain the meaning of an osintot

Here is a little joke that kind of gets this message across

Click here to download

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Getting people to focus and feedback their plans and wants

Here is a little handout for a team awayday where you want teams to give some thought to their plans, share their plans with other teams and feedback to management about what they need to fulfil thos objectives

Click here to download

 

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Lateral thinking

Here is a little annotated photo that shows a novel bit of lateral thinking that has proved very useful to the hygeine of air passengers passing through Holland Click here to download

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Making the simple complicated

This is a little document that gives a prime example of how to make a relatively simple task seem much more complicated/exotic/scientific sounding. Click here to download

 

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Mentoring Feature Published on TrainingZone

Coaching Feature Published on TrainingZone

Seven S Trainers Tip Published on TrainingZone

  Like this resource? click here to leave a message in the guest book!

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"Yeah, but no, but yeah": A assertiveness tool to help you to say "No" 

If you are one of those people, in oneof those roles where you find it difficult to say "No" you may find this valuable Click here to download this little word document

 

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SWOT Analysis:  A Guide to Creating and Using SWOT

This is a little "Word" e-book that contains all you need to set up and run a useful SWOT Analysis
Click here to download this e-book 

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Business Minefield

 

This is an exercise instruction for the Business Minefield, it is a great exercise for use with a reasonably sized team or a team that is made up of a number of sub-teams Click here to download the Business Minefield Exercise  

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Knot Exercise

This is a useful exercise to demonstrate the power of experiential learning over chalk and talk....as a side effect you may also save someones' life! Click here   

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PEOPLE Mnemonic

This is a useful little mnemonic that covers the primary forms of non-verbal communication.  Click here to download the PEOPLE Mnemonic

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Time Management

There are two useful resources here for Time Management....

~"time bandits"; things people list as their bugbears and                 Click here for "Time Bandits"

~the 7 Wastes of Time; a derivation from Toyota/lean method       Click here for "7 Wastes"   

 

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NASA 

The old favourite; the team exercise where you are stranded on the moon and have to rank the items in order of importance.                                   Click here to do the moonwalk

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Going it alone

20 questions to consider before you go freelance or self employed    Click here for the 20 questions

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Brainteasers

 

These are two little brainteaser "tests" that I sometimes give delegates to pass the time whilst they are waiting for their colleagues to arrive at the beginning of the day    Click here to get the grey cells working

 

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Coaching Models

Two popular coaching models;

Grow                                  Click here for Grow

Oscar                                   Click here for Oscar

 

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Customer Service Statistics

Some statistics relating to customers                 click here for some stats

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Communications Style

a simple and fun little four style model with a self assessment questionnaire

click here for the questionnaire

click here for the questionnaire instructions

click here for notes on the four styles 

 

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 IMPACT

Before you start trying to prepare a presentation you need to decide what IMPACT you want to have on your audience; this guide explains the mnemonic IMPACT and guides you through some of the critical questions you need to answer

click here for the IMPACT Guide

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If you didn't find something suitable try www.trainingzone.co.uk, there are lots of free resources there!