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Free Resources
A little resource that can help with assertiveness and time management/productivity
A joke that helps explain the meaning of an osintot
Here is a little joke that kind of gets this message across
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Getting people to focus and feedback their plans and wants
Here is a little handout for a team awayday where you want teams to give some thought to their plans, share their plans with other teams and feedback to management about what they need to fulfil thos objectives
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Lateral thinking
Here is a little annotated photo that shows a novel bit of lateral thinking that has proved very useful to the hygeine of air passengers passing through Holland Click here to download
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Making the simple complicated
This is a little document that gives a prime example of how to make a relatively simple task seem much more complicated/exotic/scientific sounding. Click here to download
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Mentoring Feature Published on TrainingZone
Coaching Feature Published on TrainingZone
Seven S Trainers Tip Published on TrainingZone
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"Yeah, but no, but yeah": A assertiveness tool to help you to say "No"
If you are one of those people, in oneof those roles where you find it difficult to say "No" you may find this valuable Click here to download this little word document
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SWOT Analysis: A Guide to Creating and Using SWOT
This is a little "Word" e-book that contains all you need to set up and run a useful SWOT Analysis
Click here to download this e-book
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Business Minefield
This is an exercise instruction for the Business Minefield, it is a great exercise for use with a reasonably sized team or a team that is made up of a number of sub-teams Click here to download the Business Minefield Exercise
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Knot Exercise
This is a useful exercise to demonstrate the power of experiential learning over chalk and talk....as a side effect you may also save someones' life! Click here
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PEOPLE Mnemonic
This is a useful little mnemonic that covers the primary forms of non-verbal communication. Click here to download the PEOPLE Mnemonic
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Time Management
There are two useful resources here for Time Management....
~"time bandits"; things people list as their bugbears and Click here for "Time Bandits"
~the 7 Wastes of Time; a derivation from Toyota/lean method Click here for "7 Wastes"
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NASA
The old favourite; the team exercise where you are stranded on the moon and have to rank the items in order of importance. Click here to do the moonwalk
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Going it alone
20 questions to consider before you go freelance or self employed Click here for the 20 questions
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Brainteasers
These are two little brainteaser "tests" that I sometimes give delegates to pass the time whilst they are waiting for their colleagues to arrive at the beginning of the day Click here to get the grey cells working
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Coaching Models
Two popular coaching models;
Grow Click here for Grow
Oscar Click here for Oscar
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Customer Service Statistics
Some statistics relating to customers click here for some stats
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Communications Style
a simple and fun little four style model with a self assessment questionnaire
click here for the questionnaire
click here for the questionnaire instructionsclick here for notes on the four styles
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